Complete guide

Life insurance, without the sales pitch.

Understand the job of life cover, size it around real obligations, compare term and savings plans, and make the future claim safe through honest disclosure.

How claims work
A multigenerational Indian family planning across a lifetime
Protection planned across generations.

The purpose

Replace an economic life, not just an income

Cover should account for loans, family goals, dependent care and the value of unpaid work - then subtract assets already available.

Income replacement

Years of support for the people who depend on you.

Debt clearance

Loans should not become the family's burden.

Goal protection

Education, care and long-term commitments stay funded.

The choice

Term versus traditional

Term insuranceEndowment / savings
Primary jobLarge protectionProtection plus savings
Cover per premiumHighLower
Maturity valueUsually noneYes, by plan terms
LiquidityNot applicableUsually low during the term

The number

Size cover around obligations, then subtract what already exists

  • Income needed by dependants through the dependency period
  • Home, education and other material debt
  • Education, care and other committed goals
  • Immediate transition and final expenses
  • Economic value of unpaid caregiving
  • Less assets already set aside for these needs

The application

Make the future claim safe on day one

Disclose fully

Health, medication, tests, tobacco, alcohol, occupation, travel and existing cover - answer the question asked, accurately.

Take medical tests

Insurer-arranged evidence creates a stronger record than avoiding tests for convenience.

Match income proof

Apply for cover supported by stable, consistent financial records.

Prepare the nominee

Share the policy location and claim contact, then review nomination after marriage, birth, divorce or death.

The plan type

Term, riders and endowment each have a narrow job

NeedUsually start withWatch carefully
Replace family incomePure term insuranceAdequate cover and correct term
Keep cover after disabilityWaiver-of-premium riderTrigger definition
Living-expense buffer after illnessCI rider or standalone CISeverity and survival definitions
Guaranteed long-term savingEndowment / savings planReturn, surrender value and low cover
Wealth creationSeparate suitable investmentDo not mistake insurance illustration for investment return

Keeping it current

Review after life changes, not every market headline

  • Marriage, divorce or a new dependant
  • Birth or adoption of a child
  • A large new home or business loan
  • Material change in income or career risk
  • Nominee death or contact-detail change
  • Policy assignment to a lender
  • A savings plan that is becoming unaffordable - seek advice before surrendering

Claims, handled

A named human owns the process end to end

One person, one number, from the first call to the final settlement. You stay with your family; we carry the paperwork and follow-ups.

  1. 01

    Call your claim expert

    One call starts everything - no forms, helpline queue or ticket number.

  2. 02

    We verify the cover

    Eligibility, limits, waiting periods and the right claim route, explained plainly.

  3. 03

    We build and submit the file

    Forms are pre-filled, documents checked and insurer queries answered.

  4. 04

    Settled, then explained

    Every approval and deduction is broken down. We contest what is unsupported.

Questions

Life insurance FAQs

Straight answers, in plain English.

How much term cover should I buy?

Enough to replace income through the family's dependency years, clear major debts and fund committed goals, after subtracting assets already available. Salary multiples are only a rough check.

How long should the policy run?

Through the years people depend on your economic contribution. Covering far beyond that can add cost without solving a real protection need.

Should I buy an endowment plan for returns?

Only after adequate health and term protection, and only if guaranteed discipline and certainty matter more than liquidity and higher expected returns. Calculate the annualised return and surrender values first.

Which riders are worth considering?

Waiver of premium and a well-defined disability or critical-illness benefit can fill real gaps. Accidental-death cover should not substitute for a correctly sized all-cause base plan.

Is MITRA's advice really free?

Yes - consultations and claims support are free for you. Like all insurance intermediaries, we earn a standard commission from insurers when a policy is issued. Our advisors are measured on fit and claim outcomes, not sales targets.

What does claims support include?

A dedicated claim expert prepares and verifies your documents, coordinates with the hospital, insurer or TPA, resolves queries, and explains the final settlement in plain language. It is included for policies bought or ported through MITRA.

Can MITRA guarantee that my claim will be paid?

No intermediary can decide or guarantee a claim outcome. The insurer decides based on policy wording and the facts of the claim. MITRA makes sure your file is complete, follows up, contests unsupported deductions and escalates when valid grounds exist.

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A free advisor call to size the cover and explain the trade-offs.

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