Life insurance

If someone depends on your income, life insurance is how you keep that promise.

The purpose is simple: replace the financial value of your future income if you are not there. The hard part is sizing it honestly, disclosing correctly and choosing the right type.

How claims work
A young Indian family feeling secure about their future
Protection for the people who depend on you.

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In plain English

Two paths, very different jobs

Pure term insurance buys a large death benefit for a low premium. Traditional endowment and savings plans combine a smaller life cover with a maturity value. Both can be legitimate; confusing their jobs is where bad decisions begin.

Term insurance

Maximum protection per rupee for people who depend on your income.

Traditional plans

Insurance plus disciplined savings, with lower cover and a maturity value.

Riders

Targeted add-ons for disability, critical illness and premium waiver.

How it works

A policy comes to life in five stages

Five simple stages. Whichever kind of policy you eventually pick, the machine underneath is the same - everything else is about choosing its settings well.

  1. 01

    Apply

    State health, lifestyle, occupation, income and existing cover accurately.

  2. 02

    Underwriting

    The insurer assesses medical and financial evidence, then offers terms.

  3. 03

    Issue

    The final policy schedule records the cover, term, premium and nominee.

  4. 04

    Keep it current

    Pay on time and update nomination, contact details and material policy records.

  5. 05

    Claim

    The nominee submits the required evidence and the insurer assesses the promise made in the policy.

The two jobs

Protection and savings are different decisions

Pure term insurance is designed to replace income with a large death benefit. Endowment and savings plans combine a smaller cover with a maturity value. Judge each product against the job it is meant to do.

Term insuranceEndowment / savings
Primary jobIncome protectionDisciplined long-term saving
Cover per premiumHighLow
Maturity valueUsually noneYes, by plan terms
LiquidityNot applicableUsually limited and costly early

Types of term cover

Choose the payout shape only after sizing the promise

Level cover

The death benefit stays fixed through the chosen term. It is usually the cleanest starting point for family protection.

Increasing cover

The cover rises by a defined schedule, which may help with inflation but usually costs more.

Decreasing cover

The benefit reduces over time and may fit a defined declining liability better than broad family income protection.

Income payout

The insurer pays in instalments rather than one lump sum. Choose it only when the family genuinely benefits from less flexibility.

Size the promise

Cover income, debts, goals and unpaid work

  • Replace the years of income dependants would lose
  • Clear home, education and other material loans
  • Fund children's education and other committed family goals
  • Include the economic value of caregiving and unpaid household work
  • Subtract assets already available for these obligations
  • Choose a term that lasts through the dependency years - not automatically to age 100

Choosing an insurer

A claim ratio is a clue, not a decision

  • Read claim settlement by both count and amount
  • Review complaint and repudiation patterns, not one headline percentage
  • Check underwriting quality and whether medical tests create a stronger record
  • Compare service, policy wording and financial strength together
  • Prefer a policy your nominee can understand and locate
  • Do not trade accurate disclosure for a faster or cheaper application

Protect the future claim

Disclosure is part of the product

Health history

Declare diagnoses, medication, tests, surgery and relevant family history exactly as asked.

Lifestyle

Smoking, nicotine, alcohol, occupation and hazardous activities must be answered accurately.

Income

Cover is financially underwritten. Keep income proofs consistent and current.

Nominee readiness

Use the right nominee, keep contact details updated, and make sure family knows the policy exists.

Common misconceptions

Four shortcuts that lead to the wrong policy

Ten times salary is enough

A salary multiple is only a sense-check. Debts, goals, dependency years and existing assets decide the actual gap.

A return makes insurance better

Maturity value and protection solve different jobs. Combining them can reduce cover and flexibility.

No medical test means no problem

Avoiding insurer-arranged evidence can make the original application record weaker, not safer.

The nominee owns the money

Nomination helps the insurer discharge the claim; succession and beneficial ownership can depend on law and circumstances.

Tax

Tax treatment is a consequence, not the reason to buy

Premium and benefit treatment depends on the product, issue terms, prevailing law and the customer's tax regime. Protection should fit before any tax advantage is considered.

An honest fit check

Who this is for - and who should skip it

It fits when

Someone depends on your income or unpaid work. You have loans or long-term family goals.

Consider another route when

No one is financially dependent on you and you have no liabilities. You are treating insurance as a quick-return investment.

Claims, handled

A named human owns the process end to end

One person, one number, from the first call to the final settlement. You stay with your family; we carry the paperwork and follow-ups.

  1. 01

    Call your claim expert

    One call starts everything - no forms, helpline queue or ticket number.

  2. 02

    We verify the cover

    Eligibility, limits, waiting periods and the right claim route, explained plainly.

  3. 03

    We build and submit the file

    Forms are pre-filled, documents checked and insurer queries answered.

  4. 04

    Settled, then explained

    Every approval and deduction is broken down. We contest what is unsupported.

Why MITRA

Advice before you buy. A named expert when you claim.

We compare the clauses that decide what gets paid, explain the trade-offs before purchase, and stay accountable when the policy is tested.

Claim-time terms first

Waiting periods, room eligibility, co-pays, exclusions and definitions are reviewed before the premium.

A shortlist, not a catalogue

Recommendations are narrowed around fit, with the downside of each option stated clearly.

Support that continues

For eligible policies bought or ported through MITRA, a named expert coordinates the claim from first intimation to the final explanation.

Good questions

Questions, answered

Straight answers, in plain English.

How much life insurance do I need?

Enough to replace the economic contribution your dependants would lose, clear material debts and fund committed goals, after subtracting assets already available for those needs.

Term insurance or a savings plan - which should come first?

Adequate protection usually comes first. A savings-linked plan has a narrower fit when certainty and disciplined commitment matter more than liquidity and higher expected returns.

How long should life cover run?

Through the years people depend on your income or unpaid work. Extending far beyond the dependency period can add cost without solving a real risk.

Does the nominee automatically own the payout?

Nomination helps the insurer pay the claim, but legal ownership and succession can depend on the policy structure, applicable law and family circumstances.

Is MITRA's advice really free?

Yes - consultations and claims support are free for you. Like all insurance intermediaries, we earn a standard commission from insurers when a policy is issued. Our advisors are measured on fit and claim outcomes, not sales targets.

What does claims support include?

A dedicated claim expert prepares and verifies your documents, coordinates with the hospital, insurer or TPA, resolves queries, and explains the final settlement in plain language. It is included for policies bought or ported through MITRA.

Can MITRA guarantee that my claim will be paid?

No intermediary can decide or guarantee a claim outcome. The insurer decides based on policy wording and the facts of the claim. MITRA makes sure your file is complete, follows up, contests unsupported deductions and escalates when valid grounds exist.

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